Merlin Car Auctions

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Our Mission

Merlin Car Auctions Mission Statement

Our entire business, how we operate and the service we provide our customers is based around our mission statement.

"We are a dedicated professional team and we strive to provide you our customer with the ultimate auction experience. We guarantee to continuously exceed your expectations by delivering exceptional service and value. EVERY DAY, EVERY TIME, WITHOUT FAIL NO EXCEPTIONS."

This mission statement is executed through a circle of values that encapsulates how our business and our staff operate:

    We are customer focused
    We excel through teamwork
    We take ownership
    Everyday, every time, without fail no exceptions
    We make things happen fast
    We have a competitive will to win

None of this would be possible to achieve without our staff and the culture we have created at Merlin Car Auctions. This culture is based around five key words that are embraced by every member of staff at Merlin Car Auctions:

    Integrity
    Loyalty
    Legality
    Confidentiality
    Fairness